In a recent PC World article, it was pointed out that the FCC is going to be examining the implications of In-App purchasing in games and other applications. According to the article, one game in particular, SmurfWorld, allows parents to input a password to make In-App purchases. The password is then saved for 15 minutes. […]

Introduction In their article “Best Face Forward” (2004), Rayport and Jaworski discuss ways in which companies can integrate humans and computers into a unified interface which interacts with customers. The thesis they begin with is that without specific attention, most companies develop disparate interfaces between departments, or even projects within a department. The goal of […]